Shipping policy

At Cosmic Cart, we are committed to delivering authentic luxury products safely and efficiently. Please review our shipping policy below before placing your order.

Order Processing & Shipping Time

All orders are processed after payment confirmation. Due to the nature of our sourcing model—where products are shipped directly from manufacturers and authorized supply partners—orders are shipped within 12–15 business days from the date of order confirmation.

Shipping times are estimates and may vary depending on product availability, destination, customs clearance, and external factors beyond our control.

Delivery Time

Once shipped, delivery times may vary based on your location and the shipping carrier. Please note that delivery dates are not guaranteed.

Shipping Charges

Shipping charges (if applicable) are calculated and displayed at checkout. Prices listed on the website do not include customs duties, import taxes, or additional carrier fees, unless otherwise stated. Any such charges are the responsibility of the customer.

Tracking Information

Once your order has been shipped, tracking details will be shared via email, where available. Please allow some time for tracking information to update after dispatch.

Delays & Liability

Cosmic Cart is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control. All delivery timelines are estimates only.

Once the order has been handed over to the shipping carrier, title and risk of loss pass to the customer, in accordance with our Terms & Conditions.

Incorrect Address / Failed Delivery

Customers are responsible for providing accurate and complete shipping information at checkout. Cosmic Cart is not liable for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.

Questions

For shipping-related inquiries, please contact us at:
📧 cosmiccart@proton.me